haiyun

About

Hello and welcome to my online shop! I sell prints, charms, and other merchandise that I also sell at conventions. Thanks for visiting and please enjoy your stay!

FAQ

Q: Do you ship internationally?
A: 
Yes! Please double-check your address and include your phone number as any lost orders due to wrong addresses aren't my responsibility and will not be refunded.

Q: How long will it take to receive my order?
A:
Orders will be shipped out usually within a week. All orders are shipped via USPS. Once shipped, most orders within the U.S. take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International orders may take 2-6 weeks. When you order is shipped, you will receive an email notification with a tracking number to track the status of your package!

Q: My order arrived damaged/broken. What can I do?
A:
Please email me at haiyun00(at)gmail with a photo of the damaged/broken product and your order number and we can discuss options!

Q: Where do you get ___ made?
A: 
Please refer to my Tumblr FAQ for merchandise making-related questions!